What you probably want to know.
Straight answers about how OrderPoll works, what your clients receive, and what it takes to get started.
What exactly does OrderPoll do?
OrderPoll helps you grow from the people who already know you: turning more leads into clients, keeping clients coming back, and welcoming back the ones who went quiet.
Is OrderPoll a fit for my business?
If you have leads and clients you'd like to hear back from, stopped buying, or stopped booking, it's worth a conversation.
Can OrderPoll help me spend less on Google Ads?
Yes, by helping you optimize it. We don't change what Google charges for a click, but we help every ad dollar work harder. OrderPoll replies to new leads quickly, so the leads you paid for don't book elsewhere, keeps your clients coming back, and welcomes back the ones who went quiet. Every client you keep is one you don't have to buy again. Optimize, cut spend, increase results. Our guide 'Make Every Ad Dollar Count' shares more ways to do it. Request your copy on our Resources page.
Do I need to buy GoHighLevel to use OrderPoll?
No. OrderPoll is built on GoHighLevel, but you don't need your own account. If you already use GoHighLevel, we can set OrderPoll up inside it. If you don't, we host everything for you.
What do you need from us to get started?
Access to relevant client data, a quick understanding of your business, and alignment on what success looks like.
What do you do with our client data?
We organize and analyze it to see who's due, who's drifting and who's gone quiet, understand their history, and make the outreach more relevant.
What do our clients actually receive?
A short, conversational three-question interaction designed to learn what matters to them now — not another generic promotional blast.
What happens when someone responds?
We interpret the response, adapt the next question, and guide the client toward the most appropriate next step.
How do you decide what to offer or recommend?
We combine what we already know with what the client tells us, then match that to your services, availability, offers, and business rules.
Does that always mean offering a discount?
No. The best answer may be a booking, another service, better timing, more information, a conversation with your team, or a relevant offer.
Do you work with our existing systems?
Yes. Wherever practical, we work with the systems and client data you already have and layer OrderPoll into the process.
How much work is required from our team?
Minimal. We handle the strategy, setup, outreach, automation, and optimization. Your team steps in when a human touch makes sense.
What do we actually receive?
A complete client growth program that can include client analysis, segmentation, campaign setup, automated conversations, opportunity routing, reporting, and ongoing optimization.
How do we measure success?
We track the metrics that matter: responses, returning clients, appointments, opportunities, sales, and revenue wherever the data is available.
How quickly can we get started?
Once we have the necessary client data and understand your business, we can configure the program and prepare the first campaign.
How is pricing structured?
Pricing depends on client volume, data requirements, integrations, campaign scope, and the level of ongoing support.
Is this a one-time campaign or an ongoing program?
It can start as a focused campaign and grow into an ongoing Listening Loop with your leads and clients.
How do you protect our brand and client relationships?
We build the outreach around your business, establish clear rules for client communication, and use human involvement when appropriate.
What makes OrderPoll different from a normal marketing campaign?
Most campaigns start by asking, “What should we sell them?” OrderPoll starts by asking, “What do they need now?”
Still wondering if OrderPoll fits your business?
Just Ask.See what's hiding in your database.
The fastest way to know whether it makes sense for your business is to look at what's already sitting in your database.